SHIPPING

 

HOW LONG AFTER ORDERING IS MY ORDER SHIPPED?

Our vendors typically ship all orders within 2-4 business days. 

WHICH CARRIER DO YOU USE?

We use a variety of carriers to deliver your products including:

• USPS
• DHL
• UPS

 

HOW LONG DOES IT TAKE TO ARRIVE?

Depending on where the items are being shipped from and the demand of the product, shipping may take 2-4 weeks. Products are typically delivered within 8-10 business days. If your product is being shipped from the US, you may receive it within 5 business days. 

All customers are provided with a tracking number to locate orders before arrival. 

 

I DIDN'T RECIEVE MY ORDER

Please email us: hello@lustnlure.com,  quoting your order number from the confirmation email/SMS message. We'll help track down your order. 

 

WHAT ABOUT CUSTOMS FEES/TAXES?

We do our best to help ensure your item arrives as smoothly and quickly as possible, including labelling the package with all relevant information for customs authorities.

 

Changes to EU customs regulations means you may be charged sales tax (VAT) upon delivery of your order. Refer to your country tax authority for guidance on what fees are due on items shipped from the USA.

 

If fees are charged by customs, they are payable by the recipient.

 

SHIPPING INSURANCE

Shipping insurance may be offered at checkout. It's provided by Lust N Lure and covers you in case the item is lost, stolen, or damaged in transit. To make a claim, contact our support team.

 

Please note - shipping insurance is non-refundable once your order has shipped.